Changing or cancelling your plan
How to upgrade, downgrade or cancel from your account settings, and what happens to your work afterwards.
Upgrading, downgrading and cancelling are all self-serve. You do them yourself from your account settings at chat.bereach.ai, and billing runs through Stripe. There is nobody to email and no form to fill in.
What each change does
| Change | What happens |
|---|---|
| Upgrade | Your monthly credit allowance moves to the new plan's allowance |
| Downgrade | Your allowance moves to the lower plan's allowance |
| Moving off a legacy plan | Switching to a current plan restores the full allowance |
| Cancel | Your plan stops at the end of the period you have paid for |
Plans and what each one includes live on the pricing page.
Cancelling
Open your settings
Go to chat.bereach.ai and open Settings.
Open billing
Find the billing section. It opens the Stripe portal for your subscription.
Cancel
Cancel from the portal. You keep your plan until the end of the period you have already paid for.
What happens to your work
Your workspace stays. Contacts, chats and everything the agent has already found remain where they are.
What stops is the account lane. Once the plan ends, actions that run through your connected account stop running: profile visits, connection invites, messages, and anything else that acts as you. Nothing sends itself after a cancellation.
Refunds
Refunds are governed by the refund policy. Read it there rather than here, so you are reading the terms that actually apply.